The Centers for Disease Control and Prevention recommend social distancing as an effective tool to limit the spread of COVID-19. In order to follow the CDC’s guidelines and protect our customers and team members, we have implemented the following safety protocols.
We have implemented appointment-only visits to help us control the number of people in our showroom. This enables homeowners in North Central West Virginia to choose their own arrival times and the pace in which they receive guidance from our design professionals.
We require all customers and staff to wear masks and have placed sanitizing stations throughout the showroom. If you do not have a mask when you arrive, we will gladly provide one for you.
We understand that a primary reason that homeowners in North Central West Virginia come to the showroom is to see, feel, and experience products. We have implemented a protocol that includes cleaning and disinfecting displays and boards following each customer visit.
Skinning Cats Differently
While stay-at-home orders were in effect, we learned how to better serve homeowners and builders in North Central West Virginia. We have developed procedures to assess spaces withing clients’ homes remotely. We have developed templates that our customers can use to measure their rooms that enable us to prepare preliminary designs and projected budgets. We have used video conferencing to limit the number of face-to-face interactions with our design teams, installers, and others without compromising our clients’ ability to create the kitchen or bath of their dreams.
If you are interested in discussing the possibility of creating a new bath, kitchen, or laundry room in your home safely, please give us a call at (304) 291-6991.